Ordering online with us is safe and secure - we'll never pass your details on to C.M.O.T. Dibbler!
++HOW WE USE YOUR INFORMATION++
When you place an order with the Discworld Emporium, you will provide us with details of your billing and delivery addresses, telephone numbers, and email addresses along with your product selection, credit/debit card information and comments or instructions. This information is used to process and deliver your order, provide essential correspondence about your order and account, and for statistical purposes to help us deliver a better service and improvements to our website.
We will only use your email address and phone number to keep you updated about your order/s or account activity and to contact you in the event of any problems with your order. You will receive payment confirmations and status updates, along with notifications of any issues related to your order or account. Your delivery address will be used by the Post Office to ensure delivery of your order. Some countries require phone numbers to be provided on the packaging in order to arrange delivery or re-delivery- we will therefore supply phone numbers to international postal partners to ensure delivery of your order.
All customer information is confidential and stored on our secure third party servers hosted by our dedicated service providers. These comprise Google Mail, Teapot Creative, Mailchimp, Realex and PayPal who host our email, accounts & orders, newsletter subscription and payment databases respectively. Access to these systems is strictly limited to those responsible for administering our website and services, and all employees have signed a confidentiality agreement.
by emailing Shop@DiscworldEmporium.com
or calling 01963824686.
If you are not hungry for cookies, you can disable them in your browser settings at any time. Restricting them may impact on the functionality of our website, but you should still be able to browse the unrestricted bits! The Help function within your browser will provide detailed instruction of how to change your cookie settings, but if in doubt, ask a grown-up.
You can find more information about cookies at www.aboutcookies.org,
this site provides instructions on how to block cookies on all the major browsers and also explains how you can delete cookies that have already been stored on your computer.SECURITY
We use a 128-bit Secure Sockets Layer (SSL) encyption - the toughest security system on the internet - to protect your debit/credit card information.
You can double-check your connection to our secure server by looking at the URL/Address line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".
Our order processing system and internal network are protected by the latest proxy technology. This does mean you have to provide your card details every time you place an order with us but this minor inconvenience ensures that spending your hard-earned pennies with us is safe and secure.
In addition, we never store your card details on our servers. Payment information is handled by specialist third party payment providers (Realex and PayPal) to ensure maximum payment security.
Accounts use full login and password controls. Users' information is fully encrypted before it is submitted to us to prevent interception by unlicensed thieves and ne'er-do-wells.